Open Position: Front Desk
About Alpenglow Expeditions
Alpenglow Expeditions is a leader in modern adventure and expedition travel, offering premium,
professionally guided courses and expeditions in Tahoe and across all seven continents. From
the Tahoe Via Ferrata to 8,000-meter peaks, we aim to leverage the power of the mountains to
create positive change in the world.
Every day, we get to be a part of that process. Our guides run expeditions from Ecuador to
Everest, and our front desk team is part of the same team.
Front Desk Position | Winter 2026 | $20-23/hr
Title: Front Desk
Expected Hours: 24-32 hours per week, Weekends Required
You’ll be the first face our guests see before they head out on their adventure with Alpenglow.
When someone walks in for their trip or course they’re excited, eager, and even a bit nervous. It’s
your job to set the tone.
No two days are the same. Your day begins by welcoming guests and assisting with the
coordination of winter activities, ski trips, and educational courses. Throughout the day, you’ll
help guests explore available experiences, answer questions, and support the logistics that
make each outing possible. From preparing for upcoming trips to welcoming guests back after
a day in the mountains, you’ll play an important role in creating positive and memorable
experiences.
We are looking for a full time, year round front desk team member, however seasonal applicants
are encouraged to apply as well!
Part I: Front Desk Responsibilities
Front desk staff help create a welcoming and positive experience for Alpenglow Expeditions
clients. The role involves assisting guests, coordinating bookings, supporting daily office
operations, and helping keep things running smoothly behind the scenes. A friendly attitude,
good communication, organization, and an interest in connecting people with the outdoors are
all important to the role.
Key Responsibilities
● Provide customer service and support for clients and visitors.
● Manage bookings, scheduling, and general client communications.
● Assist with daily administrative and operational tasks.
● Support the coordination of activities, events, and programs.
● Maintain organized records and assist with general office management.
● Support marketing, content, and partnership initiatives.
● Assist with inventory, order fulfillment, shipping, and mail management.
What We’re Looking For
● Strong organizational skills and attention to detail.
● Proficiency with Microsoft Office, Excel, and Gmail.
● Excellent written and verbal communication.
● Ability to work independently and as part of a team.
● Friendly, professional, and customer-focused attitude.
● Adaptability and willingness to learn.
● Valid driver’s license and clean driving record.
Bonus Points
AMGA Single Pitch Instructor (SPI) certification: if you have it, please tell us. It’s a meaningful
credential in our world, and we’ll take notice.
Who You Are
You live an active, outdoor lifestyle and want to be around people who do the same. You’re
energized by mountain culture, comfortable adapting to a fast-moving day, and genuinely
invested in the people in front of you. A guiding background isn’t required, but an appreciation
for why people pursue these experiences goes a long way here.
Wage: Starting at $20-23/hour
Performance: Regular end-of-season performance reviews
Benefits and Perks:
● Palisades Tahoe season ski pass
● Pro deals and industry gear discounts across our brand partners
● Access to Alpenglow Courses to enhance personal or professional skills
Interested?
Send a resume and cover letter to recruiter@alpenglowexpeditions.com. Reach out with any
questions, we’re looking forward to adding someone to the team.